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Common Web Hosting Support Questions Answered

Are you a new (or existing!) customer with questions? We can help!

Hey there everyone!

If you haven't seen our 10 Troubleshooting Tips page yet, it's a great place to get started. We talk about some of the most common support issues there and give you answers to the top 90% of questions we're asked.

Some students and teachers have asked us for a higher level of detail, so we created this course in order to answer some of those common questions. We'd love to hear feedback on this course - just email opportunities@webhostingforstudents.com if you'd like to see anything added or give us some feedback!


Your Instructor


Amber Turrill
Amber Turrill

My name is Amber, and I'm so excited to be your Opportunities Manager with Web Hosting for Students! Let's talk about any questions you might have regarding your account, what we can do for you or how best to use our services! Email me at opportunities@webhostingforstudents.com!


Frequently Asked Questions


When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
How long do I have access to the course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.